Word Waves Blog

IndiGo Flight Returns to Airport | Due to Overbooked Passenger Introduction:Unexpected Overbooking Incident: An IndiGo flight from Mumbai to Varanasi was forced to return to Chhatrapati Shivaji Maharaj International Airport (CSMIA) after crew members discovered an overbooked passenger standing at the rear of the aircraft. The incident occurred as flight 6E 6543 was taxiing for takeoff. Immediate Action Taken by Crew: The crew immediately alerted the pilot about the overbooked male passenger. Consequently, the aircraft returned to the bay, and the passenger was offloaded. This led to a delay of about an hour as the airline rechecked all cabin baggage. Statement from IndiGo Spokesperson: An IndiGo spokesperson explained that the error was detected before the aircraft's departure. The standby passenger had been mistakenly allotted a seat reserved for a confirmed passenger.  The spokesperson assured that IndiGo would take steps to improve their operational processes to avo...